La Palma will arrive 45 minutes before your event to set up. To ensure everything goes smoothly, clients must provide a flat, shaded area with easy access. We can't set up on uneven floors, hills, or in direct rain or strong winds for safety and quality reasons. Some services may also need access to electricity.

La Palma offers catering services within a 15-mile radius of our location at no additional cost. If your event is beyond this distance, a small travel fee will apply to ensure the quality and freshness of our services. Please provide your event details, and we will inform you of any applicable travel charges.

If you need to cancel your event more than 14 days in advance, your deposit may be transferred to a future date, subject to availability. Cancellations made less than 14 days before the event will result in the deposit being forfeited. In the case of weather-related cancellations, we’re happy to reschedule based on available dates.

While we do our best to accommodate dietary needs and allergies, please be aware that all of our food is prepared in a kitchen that may handle nuts, dairy, and gluten. For this reason, we recommend informing us of any allergies or restrictions during the booking process so we can work with you to create the safest and most enjoyable menu options possible.

A response will be sent shortly. If you don’t see an email, please check your junk folder. If you do not receive a response within 48 hours, please contact us at lapalmacartco@gmail.com.

We are licensed, Servsafe certified, and insured. Our Servsafe certification ensures proper food handling, preparation, and sanitation.